Tue May 11, 2010 9:11 am
When we launch an outbound campaign that is partially completed we sometimes see the outbound result being shown as "success" though we know it wasn't because our generated variable for "completed" is still blank. Is there a way to automatically trigger a recall, or a separate application that asks only for the data that was not completed? Perhaps an "on error" option of some type? I'm particularly concerned about handling dropped calls. I've prepared an app for missing items.